Privacy Policy
At Swiper Casino, we recognize the importance of the trust you place in us. Your personal information is valuable, and we are committed to keeping it secure. Our privacy policy outlines the measures we take to collect, use, and protect your data. Please read this policy carefully, so that your decisions regarding our casino services are well-informed and deliberate.
Data Processing
This Privacy Policy details our responsibilities under gambling regulations to process the personal data of players. This processing is essential for participating in games and providing associated services.
Our website is managed by Dama N.V., a company registered in Curaçao, along with its wholly-owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. operates under a license issued by Antillephone N.V.
By using our services, you agree to this Privacy Policy. Please note that changes may occur, and we recommend regularly reviewing this document. Continuing to use our services indicates acceptance of any modifications.
Collection of Information
We collect a variety of personal details when you use our website, including:
- Registration Data: Information provided during registration, including your name, contact details, and identification documents.
- Communication Records: Data from interactions with us via customer support and other channels.
- Transaction Data: Information on your transaction history, including deposits, withdrawals, and bets.
- Verification Documents: Documents needed for identity verification and compliance checks.
Usage of Information
The personal information we collect is used for several purposes:
- Transaction Processing: To manage deposits, withdrawals, and betting activities.
- Service Provision: To provide the services you request and assist with customer support.
- Compliance and Verification: To perform identity checks and ensure compliance with legal requirements.
- Promotions: To send promotional offers and materials, with your consent.
- Legal Compliance: To comply with laws such as anti-money laundering regulations.
- Fraud Prevention: To monitor activities and prevent fraudulent or illegal behavior.
- Market Research: To perform research and analyze data to improve our services.
Marketing Communications
If you agree, we may use your personal information to send promotional communications about our services and products. You can opt-out of receiving such messages at any time by adjusting your preferences in your account settings or contacting support.
Disclosure of Information
Your personal data is never sold or rented to third parties. However, we may share your information in the following cases:
- Within Our Group: To provide services and comply with legal obligations.
- With Business Partners: As needed to deliver services or meet regulatory requirements.
- Third-Party Providers: Certain third-party service providers may have access to your data for processing, under strict privacy controls.
Data Security and Retention
We take data security seriously and follow legal standards to protect your personal information. Personal data is stored for as long as necessary for legal compliance and for a minimum of five years after account closure, as required by anti-money laundering laws.
Cookies and Tracking
We use cookies and similar technologies to enhance website functionality, analyze usage, and support our marketing activities. You can manage your cookie settings through your browser, but please note that restricting cookies may affect your website experience.
Your Rights and Contact Information
You have the right to:
- Access and Correct Your Data: Request information about the personal data we hold and update your details.
- Opt-Out of Marketing Communications: Withdraw consent for marketing purposes at any time.
If you have any questions or concerns, please contact our Data Protection Officer (DPO) via email. Under GDPR, you can also file complaints with relevant supervisory authorities.
This Privacy Policy reflects our commitment to safeguarding your privacy while offering a secure and compliant gaming environment. For any questions or requests regarding your data, please reach out to us.